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Who we are
VerdictKit is operated by Steven Leung, an individual operator based in mainland China. Contact: [email protected]. VerdictKit is independent and unofficial, with no TypeSafe AI affiliation.
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Current status
Free access and demo previews involve no payment. Paid purchases are subject to the refund terms below.
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Payment provider
The provider identified at checkout and on your receipt processes your purchase, taxes, refunds and payment disputes under the buyer terms displayed at checkout. Only one provider is enabled for new purchases at a time. Creem purchases remain subject to Creem’s Buyer Terms. VerdictKit sets the product-specific refund eligibility described here and does not store card numbers.
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Cancel any time
Pro and Batch subscriptions renew at their stated monthly or yearly price unless canceled. Customers can cancel future renewals from their VerdictKit account page, using the controls for the provider that owns their subscription. Unless a refund is issued, access continues until the end of the paid period.
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Subscriptions — Pro and Batch
You may request a full refund within seven days of any subscription charge, including a renewal, without giving a reason. This applies to both monthly and yearly plans. If you request a refund for an annual charge after seven days, we refund the full unused months remaining in that paid term. Each full unused month is one twelfth of the annual plan price paid before tax; The provider on your receipt handles any applicable tax adjustment. A refund ends access to the refunded subscription when it is processed. Monthly charges requested after seven days are not refundable under this voluntary policy, subject to applicable statutory rights. There is no paid trial.
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Run Pack — one-time purchase
You may request a refund within seven days of purchase. If no runs were used, the pack is refundable in full. If some runs were used, the refundable base price is the amount paid for the pack multiplied by the unused runs divided by 500. At the standard US$19 price, that is US$0.038 per unused run; using 100 runs leaves 400 and a US$15.20 base-price refund. The provider on your receipt handles any applicable tax adjustment. Remaining pack runs are removed when the refund is processed. After seven days, we do not offer a voluntary refund for that purchase, subject to applicable statutory rights.
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Fees
VerdictKit does not deduct a separate refund administration fee from an approved refund. We absorb our own payment processing costs. Currency conversion or issuer handling may affect the amount displayed in your account.
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Your statutory rights
Nothing in this policy limits cancellation, withdrawal or refund rights granted by applicable law. For EU consumers, the withdrawal rules for digital content depend on the product and the consent given at checkout; The buyer terms displayed by your payment provider at checkout explain its process.
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How refunds are handled
Approved refunds are processed by the provider on your receipt to the original payment method where possible. The time until funds appear depends on the payment method and issuer. A refunded Run Pack loses its remaining runs; a refunded subscription loses its associated paid access when the refund is processed. Any applicable tax adjustment is handled by the provider on your receipt.
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How to request a refund
Email [email protected] with your checkout email and order or receipt number. For historical Creem purchases, you may also contact Creem through its Customer Portal. We reply within three business days.
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Chargebacks
If you have a billing question, please contact support first so we can investigate. This does not limit your right to dispute a charge with your payment provider. The provider on your receipt handles chargebacks under its buyer terms.